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رکورد قبلیرکورد بعدی
نوع مدرک : TF
زبان مدرک : فارسی
شماره رکورد : 66903
شماره مدرک : ‭پ۵۳۴۱۰‬
شماره راهنما : ‭ت۲۷۲۴‬
سر شناسه : مومنی مقدم، داود
عنوان اصلي : ارزیابی رضایتمندی بیماران بخش اورژانس بیمارستان امام رضا (ع‭(‬ مشهد
نام عام مواد : [پایان‌نامه]
نام نخستين پديدآور : /داود مومنی مقدم
نام ساير پديدآوران : ؛استاد راهنما: حمید رضا ریحانی
عنوان ديگر : عنوان به انگلیسی‭Patient satisfaction survey in emergency department, Imam Reza Hospital, Mashhad:‬
وضعيت نشر : دانشگاه علوم پزشکی مشهد، ‭۱۳۹۱‬، دانشکده پزشکی
صفحه شمار : ‮‭[۹۱]‬ ص.‬: مصور
يادداشت : چکیده فارسی، چکیده انگلیسی
يادداشت : چاپی
خلاصه يا چکيده : ‭and waiting time until doctor's visit (62.8 ). ConclusionWe should try to reducing patient waiting time for first visit, improve patient attitudes about waiting time in emergency ward, improve cleanliness of emergency ward, try to create a waiting area for patients and his accompanies, find away for increase time of visit and meet with emergency physicians and enhance service quality based on patient needs. -time the physician spent with the patient (56.5 ) -Peace and comfort of the patient or waiting area (45.9 ) -nursing skills in a timely implementation of orders (71.4 ) and lowest level of satisfaction is related to: -medical treatment (76 )-Speed of admission (81 ) -0.10) decreased. According to table of correlation with increasing age satisfaction score during the emergency was increased. Lowest average satisfaction score was related to during exist in emergency ward (2.80) and highest satisfaction was related to overall evaluation of emergency (2.83) which was not significantically significant. (p=0.054). The highest level of satisfaction is related to:-The average waiting time for patients to doctors' visit was 10 minutes and 7 seconds. (minimum waiting time was 2 minutes and maximum was 44 minutes). There is a direct relationship between overall satisfaction and satisfaction with the waiting time for the first doctor visit but according to Espirman correlation test wasnt considered statistically significant. (rs=0.064, p=0.193). There was an inverse relationship between overall satisfaction and level of education but no significant correlation. was found between them. (rs=0.071, p=0.140). According to table of correlation with increasing waiting time satisfaction during exist of emergency ward. (r=0.47 , p=0.003), during visit (p=0.011, r=0.124) and overall performance of emergency (p=0.038, r= -measurement of patient satisfaction evaluation of health policies are being implemented. The purpose of this study is to access patients' satisfaction with emergency department of Emam Reza hospital of Mashhad that can be the result obtained be used to study and improve the quality of health care in emergency ward. MethodIn this study, the 6 months period from Ordibehesht 1391 to Mehr 1391, 420 patients were considered in morning, evening and night shift before discharge and transfer from emergency ward and they completed the questionnaire. Data collection and analysis did by soft ware SPSS 16.Results:‬
 
 
 
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